Privacy Policy

Privacy Policy of

This Privacy Policy is applicable to this Site and not necessarily to other Whittakers Embroidery sites on the World Wide Web pages. When leaving this Site, please read the Privacy Policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

Whittakers Embroidery is committed to the protection of the privacy of its web site visitors and service users. 

Personal Information

In order to respond to your questions, fulfill your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone about your order. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your requests or manage interactive customer programs. You also hereby grant to Whittakers Embroidery the right to exchange any information provided by you between Whittakers Embroidery's affiliates for the purposes mentioned previously.

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Websites. This data is used by our analytics tracking system with the sole purpose of monitoring and improving our website and services. We do not pass this information onto third parties.

If you sign up to our newsletter we will send you occasional emails containing information about new products and discounts to be used against orders you place. If you wish to unsubscribe from this email list, you can do so at any time by using the unsubscribe link on any of the emails or contacting us at [email protected]


Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, 'tamper' or 'hacker- proof', Whittakers Embroidery has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use Sagepay to take card payments made over the website and they use strong encryption technology for sensitive data such as credit card information. These card details are never stored. Whittakers Embroidery Ltd never hold credit card information.

Accuracy of collected data

Whittakers Embroidery will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Whittakers Embroidery in connection with the operation of this Site.

Visitor identification

From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as 'cookies'. By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.


No information may be submitted to Whittakers Embroidery by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.


We may change this Privacy Policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.

Data Protection Officer

Please put any correspondence in writing to Data Protection Officer, Whittakers Embroidery Ltd, Unit 2 Cleaver Street, BLACKBURN, Lancashire BB1 5DG