Shipping is £5.95 plus VAT* for orders to most of the UK mainland.
For orders over £95.00 shipping is free of charge*
*price excludes VAT and is only available to England, Wales and Southern Scotland
The cost to ship to the following areas is:
Northern Scotland : £13.50 plus vat
Northern Ireland : £17.50 plus vat
Southern Ireland and Islands off the coast of the UK : £15 plus vat
If you have any queries please contact us at firstname.lastname@example.org or on 01254 665839.
Orders usually take 2-3 weeks however we can often meet earlier deadlines. Please contact us if you require your order for a specific date. We must emphasise that deadlines cannot be guaranteed but we will endeavor to deliver by the date required. We cannot be liable for any 3rd party costs incurred should an order not reach you in time.
All packages are sent out by our courier, Parcelforce. Deliveries are made Monday - Friday and can arrive any time between 9am - 5pm. You will receive an email or text message from the courier service to let you know the day of delivery.
All packages require a signature upon delivery.
We can now ship to European countries.
The charges are as follows:
Zone A Belgium, Denmark, France, Germany, Italy, Luxembourg, Monaco, Netherlands: £15 plus vat.
Zone B Spain (not including islands) £17.50 plus vat.
Zone C Austria, Poland, Portugal, Sweden : £21.50 plus vat.
This is for parcels up to 2 kilograms. For very large orders please contact us for pricing. If you are in the EU but outside of these areas please contact us for pricing details.
We are pleased to offer a no-quibble refund/cancellation policy on garments which have not been embroidered or printed, which is in addition to your statutory rights. Please advise us of your desire to cancel asap after placing your order. Should your plain (non-embroidered or printed) purchase disappoint in any way, you may normally cancel your purchase provided you notify us before, or within 7 days after delivery. Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. The delivery charge (£5.95 plus vat for UK mainland and other places as per delivery charges above) is non-refundable. Customised goods (embroidered or printed) are exempt from the 7-day right to return and are non-returnable except for genuine defects. Please let us know as soon as possible if you are not happy with your order, and once the garments are returned to us, within 10 working days, we will send replacements.