All prices for garments include 1 embroidered logo. Maximum size is 15cm x 15cm.
If no size has been stipulated we as professional embroiderers will use our 'best judgement' and scale the size of the embroidery to suit your garment.
Prices do not include VAT. This is added at the Checkout page.
Postage and packaging is charged at £5.95 plus VAT* per order or if your order is over the value of £95 we offer free delivery (* not including Northern Scotland, Northern Ireland, the Republic of Ireland or any country outside of the UK as costs will vary).
There are no set up fees for text embroidery or an image taken from our stock catalogue. For customer's own logos there is a one-off set up charge of £20 plus VAT for digitising. This only has to be paid once and we hold your logo on file for future orders so the charge will not apply again.
Delivery is available outside the UK but you will need to contact us beforehand as there is an additional charge. Please email us on email@example.com so we can give you accurate costings. (More information on international shipping can be found in FAQ's.)
We have tried to make the site as simple as possible. The customer can give all details of their order, be given a price, finalise the order and pay for it all online!
However, some customers may require something a little different or of a complex nature. We would advise any customer who have a logo above the specified size or perhaps requires more than 1 embroidered logo on each garment to contact us. A logo that is very complex in nature may also incur an extra stitch charge even if the size is within the 15cm by 15cm area. We understand it can be frustrating if you have ordered online and paid for the garments and then we contact you with additional costs. To avoid this please email all details of your order to: firstname.lastname@example.org.
One of our team will then email you back a quote (usually within 24hrs) with all costs involved and give you a final price. We hope this is more helpful to our customers.
Additionally we can give you an instant quote by phoning us on 01254 665839. We are happy to help with any enquires. Please remember there is no minimum or maximum quantity.