Returns Policy

Refunds/Cancellations

We are pleased to offer a no-quibble refund/cancellation policy on garments which have not been embroidered or printed, which is in addition to your statutory rights.

Should your plain (non-embroidered or printed) purchase disappoint in any way, you may normally cancel your purchase provided you notify us before, or within 7 days after delivery. Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.

Customised goods (embroidered or printed) are exempt from the 7-day right to return and are non-returnable except for genuine defects.